Privacy Policy
This Privacy Policy describes how Sarahah collects, uses, and protects your information when you use our anonymous feedback service.
Age Requirement
Sarahah is intended for users who are 18 years of age or older. We do not knowingly collect information from anyone under 18. If you are under 18, please do not use this service or provide any information to us.
Information We Collect
Account Information: When you create an account, we collect your email address, name, and the username (handle) you choose.
Profile Information: You may optionally upload a profile photo.
Feedback Data: We store the anonymous feedback that others send to you, including their answers to questions about you.
Technical Information: We collect IP addresses, browser type, and device information for security purposes and to prevent abuse.
Usage Data: We collect information about how you interact with the service.
How We Use Your Information
We use your information to:
- Provide and maintain the Sarahah service
- Send you notifications about new feedback (if enabled)
- Send you important service-related communications
- Protect against abuse, fraud, and unauthorized access
- Improve and develop the service
- Comply with legal obligations
Email Notifications
By default, we will send you email notifications when you receive new feedback. You can disable these notifications at any time through your account settings or by clicking the unsubscribe link in any notification email.
Anonymity of Feedback
When someone sends you feedback, their identity is not revealed to you. We do not show you who sent specific feedback. However, we do collect certain technical information from feedback senders for security and abuse prevention purposes.
Information Sharing
We do not sell your personal information. We may share information:
- With service providers who help us operate Sarahah
- When required by law or to respond to legal process
- To protect the rights, safety, and security of Sarahah, our users, or the public
- In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your information for as long as your account is active or as needed to provide the service. When you delete your account, we will remove your profile from public access, though some information may be retained for legal or operational purposes.
Cookies
We use cookies to keep you logged in and to remember your preferences. We may also use analytics services to understand how the service is used.
Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.
Your Rights
You may access, update, or delete your account information through your account settings. You may also contact us to request access to or deletion of your personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.
Contact
If you have questions about this Privacy Policy, please contact us through our support channels.