A Sarahah is the feedback that a user gives to other users on the Sarahah platforms. It is also the feedback that a user receives from other users on the Sarahah platforms. A Sarahah Index is a measure to assess and tell how constructive and meaningful the user behavior is based on a complex internal dynamic algorithm that generates a score for each user. Sarahah by no means guarantees the accuracy of this measure.
There are parts of our platforms can be accessed without registration, while other parts of our services can only be accessed by registered users. To be able to provide our services to you, we require that you provide us with some basic information about you. This includes your name, e-mail address and date of birth. E-mail address is necessary for account verification and recovery. Date of birth is needed as Sarahah is limited to only those who are at least 17 years old. Also, to improve your experience on the platform, to show you relevant content and to improve our ads targeting, we ask you to provide us with other information such your country and gender.
Most of your information is kept in privacy and not shared with the public. This includes the sarahahs that are sent or received to and from other users. However, some information will appear to the public by default. This includes your name, username and Sarahah index. If you provide us with a profile photo, it will also appear to the public. If you select to pin some sarahahs to your public profile, it will be available for the public.
When you use our services, even if you are just visiting our website and not registered, we receive information about you and your access. Our servers and some third-party technology providers log your internet protocol (IP) address with timestamps to maintain the security and quality of the service and may log the IP for other purposes such as analytics. To maintain the safety and security of our users, we record your IP address and port when you register and when you send a sarahah on any of our platforms. We may also record the IP address and port on other occasions for the same purpose.
These are essential site cookies, used by the google reCAPTCHA. These cookies use a unique identifier for tracking purposes.
As mentioned above, to make sure that you are protected and that the security and stability of the system is intact, we record the date and time of actions like:
- When you create an account on our platforms
- When you delete your account
- When you confirm your e-mail
- When you send a password-reset request
To provide insights for our users, we may analyze sarahahs and user activity. Data privacy and confidentiality will be maintained.
We may share your data with e-mail providers who facilitate e-mail delivery, this may be used for email confirmation, notifications and password reset.
In addition to using our own internal systems, we may use third-party services, such as Google Perspective API and Microsoft, to filter sarahahs and content generated by our users to ensure all content is free from prohibited content.
To protect our users and the maintain stability of our systems, we may use third-party captcha services, such as the Google Re-CAPTCHA, which may use IP address and cookies to perform the required check.
We use third-party services, such as Google Firebase, to assigns a token to your device. This allows us to send you general or directed notifications.
Our website may contain links to other sites on the internet or advertisements and we are not responsible for the data practices and privacy policies of these websites. We may be assisted by third party advertising companies for the reason of displaying ads when you visit our website. These companies have the right to use general information about your visit to this website and other websites. This is to show you targeted ads that are more relevant to you.
We highly value the confidentiality of your data. We also have to protect our users and communities from misusers. To make sure our users are protected, we may disclose personal information when requested by legal or law-enforcement entities through official channels.
You can contact us using the methods described in the "Contact Us" page